Public Administration (UPSC CIVIL SERVICE EXAM FOR OPTIONAL SUBJECT)
Evolution of Public Administration as a Discipline
Paradigm 4: Public Administration as Management
Partly because of their second - class citizenship status in a number of political science department of universities, some public administrationists began searching for an alternative. The management option - which sometimes is called " administrative science " or " generic management " - was a viable alternative for a significant number of scholars in public administration. Management is a field that covers organization theory and behavior, planning, decision making, various techniques of " management science " such as path analysis and queuing theory, human resources management, leadership, motivation , communication, management information systems, budgeting, auditing, productivity, and marketing. Management thinking many stemming from the business schools, fostered the alternative paradigm of management.
Scientific management and principles gave way to administrative management science. Such other works as James G. March and Herbert Simon's Organization (1858), Organization (1965), and James D. Thompson's Organization in Action (1967) gave solid theoretical reasons for choosing management, with an emphasis on Organization Theory as the Paradigm of Public Administration.
There were some other theoretical developments in this period that brought back some of the self esteem of the discipline :
• Comparative Administration - Fred Ringgs, Ferrel Heady etc
• Development Administration - George Gant, Fred Riggs etc.
• Critical Theory - Jurgen Habermas
Paradigm 5: Public Administration as Public Administration, 1970-1990
In 1970, the National Association of Schools of Public Affairs and Administration (NASPAA) was founded. The formation of NASPAA represented not only an act of secession by public administrationists from political science or management science, but a raise of self confidence as well. Progress, particularly in the area of organisation theory and information science , had been made in this direction. Additionally, considerable progress had been made in refining the applied techniques and methodologies of public administration.
The New Public Administration
An important development was that of the "new public administration ". In 1968, Dwight Waldo sponsored a conference of young public administrationists on the new public administration. The proceedings were published as a book in 1971, titled Toward a New Public Administration : The Minnowbrook perspective. The focus was disinclined to examine such traditional phenomena as efficiency , effectiveness, budgeting , and administrative techniques. Conversely, the new public administration was very much aware of normative theory, philosophy, and activism. The questions it raised dealt with values ,ethics, the development of the individual member in the organization, the relationship of the client , with the bureaucracy, and the broad problems of urbanism, technology, and violence.
Reinventing Government
Bureaucratic model developed in conditions very different from those that are existing today . It developed in a slower- paced society, when change proceeded at a leisurely gait. It developed in an age of hierarchy , when only those at the top of the pyramid had enough information to make informed decisions. It developed in a society of people who worked with their hands, not their minds . It developed in a time of mass markets , when most people had similar wants and needs. And it developed with strong geographic communities- tightly knit neighborhoods and towns. Today's environment demands institutions that are extremely flexible and adaptable.It demands institutions that deliver high quality goods and services, it demands institutions that are responsive to their costumers ,offering choices of non- standardised services; that lead by persuasion and incentives rather than commands; that give their employees a sense of meaning and control , even ownership and it demands institutions that empower citizens rather than simply serving them.
Most government institutions perform increasingly complex tasks, in competitive, rapidly changing environments, with customers who want quality and choice. David Osborne and Ted Gabler in Reinventing Government (1992) introduced the concept of Entrepreunial government.
1. Catalystic government : Steering rather than rowing.
2. Community owned government : Empowering rather than serving.
3. Competitive government : Injecting competition into service delivery.
4. Mission - driven government : Transforming rule-driven organizations.
5. Results-driven government : Funding outcomes, not inputs.
6. Customers -driven government : Meeting the needs of the customer, not the bureaucracy.
7. Enterprising government : Earning rather than spending.
8. Anticipatory government : Prevention rather than cure.
9.Decentralised government : From hierarchy to participation and teamwork.
10. Market-oriented government : Leveraging change through the market.
The New Public Management (NPM)
In the early 1990's, a new managerial approach to public administration began to take hold. Like the traditional managerial approach at its inception, the new approach is reform- oriented and seeks to improve public sector performance. It starts from the premises that traditional, bureautically organised public administration is "broke" and " broke", and consequently the public has lost faith in government. In the US, NPM approach was adopted by vice president AI Gore's national performance review (NPR). Its 1993 report, From Red Tape to Results : Creating a Government that Works Better & Costs Less, Explicitly sought after new customer service contract with the people , a new guarantee of effective, efficient and sweeping the world and expressed in the form of Reaganism in the US and Thatcherism in the UK that to calls for rollback of state and reinventing government.
It called for among others : putting customers first, making service organizations compete, creating market dynamics, using market mechanisms to solve problems, empowering employees to get results, decentralisation decision making power, streamlining the budget process, decentralised personnel policy, and streamlining procurement. Today , the NPM is becoming the dominant managerial approach. Overall, public administrative culture is changing to be more flexible, innovative , problem solving, entrepreunial, and enterprising as opposed to rule- bound, process oriented, and focused on inputs rather than results.